My Psico Agenda — practice management software for psychologists My Psico Agenda
WhatsApp reminders

WhatsApp reminders for your practice's patients

The WhatsApp reminders for your patients that go out on their own with the lead time you choose, and that you can also send by hand in one click. The patient confirms or cancels the appointment by tapping a link, with nothing to install. Fewer no-shows, fewer phone calls, your schedule up to date. 1 month free, no card.

✅ Automatic and manual ✅ Confirm/cancel in 1 tap ✅ Spanish, Catalan and English
WhatsApp reminders for psychology patients on a phone
The problem

The no-show you find out about too late

It is a quarter past six and the chair across from you is still empty. The patient did not let you know; it simply slipped their mind. That slot is gone, and had you known in the morning you could have offered it to someone who had been waiting for weeks.

The old alternative — reminding each appointment one by one over the phone — eats up your evening and feels awkward for everyone. That is why more and more practices use WhatsApp reminders for their patients: a channel people actually read, a notice that does not depend on you remembering, and a simple way for the patient to confirm or tell you they cannot make it.

The solution

How do WhatsApp reminders for patients work?

Automatic when you want to forget about it, manual when you want control. And always with a one-tap reply.

🤖

Automatic, with nothing to do

Turn them on once and the system sends the reminder on its own, with the lead time you choose (24 hours by default), with a professional message already prepared. Each appointment gets a single notice, no duplicates.

👆

Unlimited manual, in one click

Prefer to send it yourself? From the appointment you send a manual reminder: WhatsApp opens with the message written and you just hit send. No limit on any plan.

Confirm or cancel in one tap

The patient taps a link in the message to confirm or cancel, with no app and no sign-up. If they cancel, the slot frees up in your schedule instantly.

How it gets going

Ready in four steps, then it looks after itself

1

Turn reminders on

One switch in the reminder settings. Done.

2

Choose lead time and language

How many hours before, and in which language (Spanish, Catalan or English).

3

The system sends for you

Every upcoming appointment gets its WhatsApp notice right on time.

4

The patient replies

Confirms or cancels with a tap; your schedule updates itself.

The details that matter

Built for a real practice

✅ What it does

  • Sends over WhatsApp, the channel your patients already read.
  • Lead time and language are configurable (ES/CA/EN).
  • Option of a second message with the link to their patient space.
  • Respects any appointment you mark as "no reminder": that patient gets nothing.
  • In practices, each therapist manages their own with their own quota.

🔒 Sensibly, and GDPR-aware

  • Contact details live in your patient record, on servers in the European Union.
  • You decide who gets a message and when; nothing is sent unless you turn it on.
  • Every reminder sent is logged, so you know what went out and when.
  • Designed to support your clinical judgement, not to replace it.
Frequently asked questions

About WhatsApp reminders for patients

How do WhatsApp reminders for patients work?
In two complementary ways. Automatic ones are sent by the system a few hours before the appointment, with the lead time you choose (24 h by default) and a professional message already prepared. Manual ones you send yourself in one click, whenever you want, with no limit. In both cases the patient gets the reminder on their WhatsApp and can confirm or cancel by tapping a link, with nothing to install.
Does the patient need to install anything to receive them or confirm?
No. The reminder arrives on their usual WhatsApp. To confirm or cancel they just tap a link in the message: no app to download, no account, no password. If they cancel, the slot frees up in your schedule automatically.
How much lead time does the reminder have?
Whatever you decide. By default it goes out 24 hours before the appointment, but you can adjust the lead time in the settings so it fits how you work.
How many automatic reminders does each plan include?
Manual reminders are unlimited on every plan. Automatic ones have a monthly quota: 50 per month on the Junior plan and 200 per month on the Senior. In practices, each therapist has their own quota based on the plan they inherit. See the plans and pricing.
Can I send manual reminders without a limit?
Yes. From the appointment or the patient record you send a manual reminder in one click: WhatsApp opens with the message already written and you just hit send. There is no monthly limit on manual reminders on any plan.
What language are they sent in?
In Spanish, Catalan or English. You pick the reminder language in the settings, so each patient gets the notice in the language that suits them.
What happens if the patient cancels from the reminder?
The appointment is cancelled instantly and the slot frees up in your schedule, with nothing for you to do. That way you can offer the space to someone else in good time, instead of finding out about the no-show when it is already too late.

Let the schedule remind them for you

Automatic and manual WhatsApp reminders, with one-tap confirmation, inside the online scheduling for solo psychologists and practices. 1 month free, no card.

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